Another aspect of the +4 that was mercilessly derided was the 3-Plus-1 pack-in software. Based on an integrated suite called Trilogy by Pacific Tri-Micro, it included a word processor, database and spreadsheet; the fact they were intended to be basic applications did not prevent critical displeasure. Popular Computing Weekly pointed out how small the working space was and their limited features, and InfoWorld complained that "[t]he word processor is the worst I've ever seen," but The Transactor's editor Richard Evers was particularly barbed, famously observing that "[t]he word processor is barely that, the data base [sic] defiles the name and the spreadsheet has little spread." But while this quote got wide currency, the rest of the article is actually far more complimentary, adding, "Each package is well written, taking into consideration the limitation of trying to make them all work within the confines of each other. Running two packages in tandem is possible with this system ... think of the software as an almost free bonus, and accept its limitations."
Something else that worked was this Plus/4 that I dredged out of storage to test. While checking the contents, I found it had this letter in the box which I don't even remember noticing before:
There is no mention of any peripherals being included, and no Commodore could directly connect to a standard cassette deck for storage. Furthermore, it is likely the Plus/4 was selected solely because they got donated stock that didn't sell. Still, here was a computer that was cheap enough to just give somebody and connect up to their television. You pressed a key and almost instantaneously you got a word processor, a spreadsheet and a database that came built-in. You could type letters, do a household budget and maintain an address book. If you picked up a 1541 disk drive, which by then was selling for under $200, you could save files. If you picked up any of the cheap Commodore 1525-compatible printers on the market, you could print letters. If you cared to crack out the manual, you could learn to write your own programs.
For this person in western Oregon, this Plus/4, as idiosyncratic and artificially limited as it was, may have been their gateway to computer literacy — and at that time it very likely was all the computer they actually needed.